Phillips Flooring America
SALES
INSTALLATION
Phillips Flooring FAQs and Reviews
Phillips Flooring FAQs and Reviews
Phillips Flooring FAQs and Reviews
Phillips Flooring FAQs and Reviews
Reviews
Back
Next
Your Name
Your E-mail
Your Phone Number
How many stars?
Your Question/Comment
Enter the characters shown in the image. (Please use capital letters)
Click for new image
By clicking "Submit", you agree to allow us to use your Review, and any and all information submitted into this form, in Marketing materials; including, but not limited to, this website.
Leave us a Review!
FAQs - Frequently Asked Questions
Phillips Flooring FAQs and Reviews

What are your hours?

9:00 a.m. to 6:00 p.m., Monday through Fridays

Where are you located?

1904 Judson Road in Longview, Texas
Click here for map and directions

Do you sell floor cleaners?

Yes, we have a selection of manufacturer-recommended cleaners for stone, tile, laminate, resilient, and hardwood floors.  In addition, we carry products to treat carpet spots and remove pet odors.

Do you charge for giving estimates/proposals?

No.

Do your sales reps use “high-pressure” tactics?

Never. A flooring purchase is a major decision. We won’t ever pressure you to buy before you are comfortable doing so.

Do I have to floor my whole house at one time?

No, we will work with you to determine a schedule that meets your needs and budget.

Do you accept major credit cards?

Yes, we accept Visa, Mastercard, and Discover. At this time, we do not accept American Express.

Do you handle flooring repairs?

Yes.

What are your payment terms?

Payment for your selected materials is required to place an order.  The balance for installation is due upon job completion.

Why aren’t you open on Saturdays?

Since we are open until 6:00 p.m. during the week, we can accommodate many of our customers who aren’t available from 9:00 a.m. to 5:00 p.m. All of our employees have families and chores that require our attention on week-ends.

What is the difference between ceramic tile and porcelain tile?

Porcelain tile has to meet a higher standard for strength and moisture resistance.

Do I have to seal my grout?

You don’t have to, but sealing your grout will protect from liquid spills, when the proper cleaner is used in a timely manner. While most sealers evaporate within 12 months, a high-quality sealer will last up to five years. As part of an overall tile-maintenance program, sealing grout can be helpful in keeping tile floors looking fresh and clean.

What determines the price of carpet?

Simply put, it’s the quality and the quantity of the yarn fiber.

Are all urethane finishes on hardwood floors the same?

Definitely not!  Discuss the merits of various finishes with your sales rep to learn more.

Does Phillips Flooring America offer financing?

Yes, We offer all our customers promotional financing options through Synchrony Bank, so that dream homes and real-life budgets are always on the same page.

Do you sell flooring materials only?

Yes!  For the do-it-yourselfer, we are happy to provide flooring materials and even some basic installation instructions, if needed.  

What are your hours?

9:00 a.m. to 6:00 p.m., Monday through Fridays

Where are you located?

1904 Judson Road in Longview, Texas
Click here for map and directions

Do you sell floor cleaners?

Yes, we have a selection of manufacturer-recommended cleaners for stone, tile, laminate, resilient, and hardwood floors.  In addition, we carry products to treat carpet spots and remove pet odors.

Do you charge for onsite measurements?

No.

Do you charge for giving estimates/proposals?

No.

Do your sales reps use “high-pressure” tactics?

Never. A flooring purchase is a major decision. We won’t ever pressure you to buy before you are comfortable doing so.

Do I have to floor my whole house at one time?

No, we will work with you to determine a schedule that meets your needs and budget.

Do you accept major credit cards?

Yes, we accept Visa, Mastercard, and Discover. At this time, we do not accept American Express.

Do you handle flooring repairs?

Yes.

What are your payment terms?

Payment for your selected materials is required to place an order.  The balance for installation is due upon job completion.

Why aren’t you open on Saturdays?

Since we are open until 6:00 p.m. during the week, we can accommodate many of our customers who aren’t available from 9:00 a.m. to 5:00 p.m. All of our employees have families and chores that require our attention on week-ends.

What is the difference between ceramic tile and porcelain tile?

Porcelain tile has to meet a higher standard for strength and moisture resistance.

Do I have to seal my grout?

You don’t have to, but sealing your grout will protect from liquid spills, when the proper cleaner is used in a timely manner. While most sealers evaporate within 12 months, a high-quality sealer will last up to five years. As part of an overall tile-maintenance program, sealing grout can be helpful in keeping tile floors looking fresh and clean.

What determines the price of carpet?

Simply put, it’s the quality and the quantity of the yarn fiber.

Are all urethane finishes on hardwood floors the same?

Definitely not!  Discuss the merits of various finishes with your sales rep to learn more.

Does Phillips Flooring Center offer financing?

Yes, We offer all our customers promotional financing options through Synchrony Bank, so that dream homes and real-life budgets are always on the same page.

Do you sell flooring materials only?

Yes!  For the do-it-yourselfer, we are happy to provide flooring materials and even some basic installation instructions, if needed.  
Phillips Flooring America
Come by and browse our showroom for the many products we offer.  We have the largest selection of flooring, the best prices, and an amazing team here to help answer all of your questions.
BUSINESS HOURS:

Monday- Friday
9:00 A.M.- 6:00 P.M.
Phillips Flooring Locals Love Us
Phillips Flooring facebook
Phillips Flooring twitter
Phillips Flooring Instagram
Phillips Flooring Pinterest
Phillips Flooring YouTube
Phillips Flooring LinkedIn
Phillips Flooring houzz
Phillips Flooring Credit Cards Accepted
Phillips Flooring East Texas Builders Association
Phillips Flooring QR
Phillips Flooring Center LLC, Flooring Contractors, Longview, TX
Website powered by
Travis J Consulting
Website powered by Travis J Consulting
Phillips Flooring Best of East Texas
Phillips Flooring America

FAQs and Reviews