What are your hours?
9:00 a.m. to 6:00 p.m., Monday through Fridays, Saturdays by appointment.
Where are you located?
Do you sell floor cleaners?
Yes, we have a selection of manufacturer-recommended cleaners for stone, tile, laminate, resilient, and hardwood floors. In addition, we carry products to treat carpet spots and remove pet odors.
Do you charge for onsite measurements?
Do you charge for giving estimates/proposals?
Do your sales reps use “high-pressure” tactics?
Never. A flooring purchase is a major decision. We won’t ever pressure you to buy before you are comfortable doing so.
Do I have to floor my whole house at one time?
No, we will work with you to determine a schedule that meets your needs and budget.
Do you accept major credit cards?
Yes, we accept Visa, Mastercard, and Discover. At this time, we do not accept American Express.
Do you handle flooring repairs?
What are your payment terms?
Our usual terms are 50% down payment when the proposal is accepted, and the remaining 50% upon completion of your job.
Why aren’t you open on Saturdays?
Since we are open until 6:00 p.m. during the week, we can accommodate many of our customers who aren’t available from 9:00 a.m. to 5:00 p.m. All of our employees have families and chores that require our attention on week-ends. That said, if Saturday is the only time for you to shop for flooring, give us a call in advance and we will be happy to set up a Saturday appointment for you with one of our sales reps.
What is the difference between ceramic tile and porcelain tile?
Porcelain tile has to meet a higher standard for strength and moisture resistance.
Do I have to seal my grout?
You don’t have to, but sealing your grout will protect from liquid spills, when the proper cleaner is used in a timely manner. While most sealers evaporate within 12 months, a high-quality sealer will last up to five years. As part of an overall tile-maintenance program, sealing grout can be helpful in keeping tile floors looking fresh and clean.
What determines the price of carpet?
Simply put, it’s the quality and the quantity of the yarn fiber.
Are all urethane finishes on hardwood floors the same?
Definitely not! Discuss the merits of various finishes with your sales rep to learn more.
Does Phillips Flooring Center offer financing?
Yes. PFC offers financing on new flooring for six months, with no interest, through our partner, GE Capital, for customers with approved credit. A brief application will need to be completed, and financing will be approved within minutes.
Do you sell flooring materials only?
Yes! For the do-it-yourselfer, we are happy to provide flooring materials and even some basic installation instructions, if needed.